FAQs

Is it possible to change the email address on my Loco Web account?
It is not possible to directly change the email address on your Loco Web account.  However, what you can do is: Create a new account using your new email...
Fri, 19 Feb, 2021 at 2:01 AM
Is my LocoWeb website SEO friendly?
LocoWeb’s website building tool is SEO friendly and allows you to promote your website easily. To optimize your site’s SEO in search engine results: ...
Sat, 27 Feb, 2021 at 6:26 PM
I have a domain. Can I connect it to my new LocoWeb Creator site?
Of course! You have an option to purchase a new domain through our editor. If you have an existing domain, it's an easy process connect it to your Loco...
Sun, 28 Feb, 2021 at 12:24 PM
How much does it cost?
LocoWebs tools, templates and support are all free. To get your free website and URL in the form of locoweb.co.uk/free/yourusername/yoursitename, click ...
Sat, 27 Feb, 2021 at 6:22 PM
How long will my site remain in my account?
The sites you build with  LocoWeb will remain in your account until you delete them, even if they have not been published. You can keep your account ope...
Sat, 27 Feb, 2021 at 6:19 PM
I already purchased a Premium license. Why am I being asked to pay again?
There is usually just 1 reason for that to happen which is that you purchased a premium license for a different website. Did you clicked 'save a copy&#...
Fri, 19 Feb, 2021 at 2:30 PM
I connected my domain but it's still not showing me website
If you followed the instructions on how to connect your own domain but it's still not showing up, there are a few reasons for why it might happen: ...
Fri, 19 Feb, 2021 at 2:31 PM
How do I renew my plan?
Locowebs Domain and hosting subscriptions renew automatically. There is no need for you to do anything but make sure the billing info is correct and that th...
Sat, 27 Feb, 2021 at 6:12 PM
What Billing Platform Do You Use?
All of our billing is done by BlueSnap. For billing related questions, you can reach them by: Logging into your BlueSnap account. Click here for more in...
Sat, 27 Feb, 2021 at 6:28 PM
Accessing Your BlueSnap Account
If you need to access your billing account - to update billing information or otherwise - please follow the following steps:   1. Go to https://cp.bl...
Fri, 19 Feb, 2021 at 2:54 PM